When you shop with us online, these friendly terms of service will apply to your order. Don’t worry—they don’t affect your statutory rights as a customer. By placing an order, you agree to these terms. The Print Shop is part of Fuller Productions Ltd, a company registered in England and Wales (Company No. 09009341) with its registered office at 7 Soundwell Road, Staple Hill, Bristol, BS16 4QG.
Please email: studio@garethfuller.com
Changed your mind? No problem. Just drop us an email at studio@garethfuller.com within 14 days of purchase, and we’ll happily issue a refund (excluding return shipping costs).
For orders outside the UK, please be aware that your shipment may incur import duties and taxes determined by your local customs office. Unfortunately, we are unable to cover these charges, so you will need to pay them upon delivery. Additionally, customs authorities may inspect packages, so please keep this in mind.
We take great care to pack our prints securely, but if anything arrives damaged or incorrect, please let us know within 7 days of delivery by emailing us with details. In some cases, we may ask you to return the item (we’ll cover the cost). If we’re at fault, we’ll either replace the item or refund you, including reasonable return postage costs.
If you don’t notify us within 7 days, we won’t be able to assist, so please check your order as soon as it arrives!
Please make sure your order info is complete and accurate—this helps us get your new artwork to you smoothly
Once you’ve placed your order, we’ll send you a confirmation email with all the details—what you’ve ordered, the total cost (including VAT, where appropriate, and shipping), and delivery/invoice info. If there’s any issue processing your order, please email us at studio@garethfuller.com, and we will help sort it out.
We’ll never share your personal details with other companies for marketing. We only keep your address and email to process your order and maintain a record of print ownership. For more details, check out our Privacy Policy.
Who doesn’t love a discount? Our promo codes give you savings on new online orders, but keep in mind:
- They’re valid for a limited time (check the expiry date).
- One code per order—no stacking, sorry!
- Not valid on sale or already discounted items.
- If you return an item bought with a promo code, your refund will reflect the discounted price (minus original shipping costs).
We reserve the right to end a promotion early if needed.
Sometimes, things beyond our control (like extreme weather or shipping delays) might affect your order. If that happens, we’ll do our best to keep you informed, but we won’t be liable for delays or issues caused by these events.
By placing an order, you agree to these terms. They might change occasionally, so it’s a good idea to check back before ordering.
Your order is officially confirmed once we dispatch your items.
